Dispatch and Delivery Times, Options & Rates

*Due to Covid-19 – these timescales cannot be guaranteed*

All orders placed via Standard Delivery are dispatches as per the lead times on each item and then delivered via Royal Mail 48hr or Royal Mail 24hr depending on the service you have chosen.

Orders Under £6.99 is £2.00 P&P

Orders Between £7.00-£14.99 is £3.20 P&P

Orders Between £15.00-£39.98 is £4.20 P&P

Orders Over £39.99 Automatically default to our Royal Mail Tracked Option. 

*Due to Covid-19 – these timescales cannot be guaranteed*

All orders placed via Standard Delivery are dispatches as per the lead times on each item and then delivered via Royal Mail 48hr or Royal Mail 24hr depending on the service you have chosen.

Orders Under £6.99 is £2.50 P&P

Orders Between £7.00-£14.99 is £3.70 P&P

Orders Between £15.00-£39.98 is £4.70 P&P

Orders Over £39.99 Automatically default to our Royal Mail Tracked Option. 

*Due to Covid-19 – these timescales cannot be guaranteed*

All orders placed via Tracked Delivery option are delivered the next working day via Royal Mail.

Tracked Option is a flat rate of £5.95 regardless of order size and order value.

*Next day delivery is only applicable to Engraved items, Chocolate Bard, Teddies in Jumpers, Card, Selected Mugs and Embroidered Items*

*Due to Covid-19 – these timescales cannot be guaranteed*

Orders over 2.001kg in weight and (or) £30.00 and above will be sent to EIRE using the DPD Courier Service. 

This is a tracked service at a cost of £18.00 (approximately 2 working days)

 

Orders of 2kg and under can also be sent to EIRE on a Royal Mail Standard Service Providing they are also under £29.99 in order value. 

This service is a 3-5 working day delivery and is available at the cost of £5.00

Please contact Head Office for a shipping quote. You will need:

Product SKUs

Answers to any options

Shipping address. 

Please note certain items CANNOT be sent internationally. 

Our delivery is calculated by the total value of the order before discount. These prices are for UK & Southern Ireland deliveries only.

*If you require a delivery outside of the UK, please contact your PGE Representative or email primegiftessentials@outlook.com.*

The timescales are for delivery only. Dispatch is between 2-4 working days on most items. Some personalised items can take longer before dispatch.

Each item is carefully inspected for accuracy and condition before dispatch. If it is not up to our high standard, then the item will not leave our hands.

If you have not received dispatch notification after 5 clear working days, please contact your PGE Sales Representative or email primegiftessentials@outlook.com.

We always do our best to ensure that our customers are kept informed regarding their orders and will contact you as soon as humanly possible, by the easiest method of contact, if there are any issues with your order.